The Select Hose 12.5mm x 15m is a durable, multi-purpose garden hose designed for various watering needs. Its 4-layer construction includes braided reinforcement to maintain structure and ensure effective water delivery. With weatherproof features, including UV and frost protection, this hose can handle temperatures from -20°C to 40°C.
The flexible PVC layer adds strength and makes the hose easy to handle, while the smooth inner layer enhances water flow. Ideal for any garden, this hard-wearing hose provides reliable performance and long-lasting durability.
Delivery
Dispatch Times:
We process orders on working days and provide fully tracked UK delivery.
Most orders arrive within 4–6 working days, depending on stock availability and destination.
Delivery estimates shown on product pages and at checkout are guide times only and may change around weekends, bank holidays, and peak periods.
Some items may be dispatched directly from our suppliers or placed on back order, which can extend dispatch and delivery times.
Carriers:
We use Royal Mail, DHL/UK Mail, and Evri/Hermes to deliver your items.
Delivery Dates Shown:
Any delivery dates displayed on our product pages are estimates only and are not guaranteed.
Delivery Services & Rates:
| Service | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery | £4.25 | 4–6 working days |
| Free Standard Delivery (if eligible) | £0.00 | 4–6 working days |
Delayed or Missing Deliveries:
If your order does not arrive within the expected timeframe, please check with your local post / delivery office,
any secure locations, or with neighbours. If it remains missing after a few more days,
contact us.
Returns
Faulty or Damaged Items:
If you receive a faulty or damaged product, please contact us with your order number
and details. We will provide return instructions and cover the return shipping costs for faulty items.
Unwanted Returns & Exchanges:
You may return most new, unopened items within 30 days of delivery for a full refund.
If you wish to return or exchange an unwanted item, please contact us for instructions.
Items should be unused and in their original packaging. Partial refunds or exchanges may be offered for
products not in their original condition or returned after 30 days.
Your Statutory Rights (UK):
Under UK law, you have a 14-day right to cancel your order from the day after you receive it.
If you return your entire order within this period, we will also refund our standard delivery charge.
Return shipping costs remain your responsibility unless the items are faulty or sent in error.
Our returns policy is in addition to your statutory rights.
Refunds:
Once we receive and inspect your return, we will notify you of its approval or rejection.
Approved refunds are usually applied to your original payment method within 7–14 business days.
If you have not received your refund, please check with your bank or card provider,
then contact us.
Sale Items:
Sale items are non-refundable unless they are defective or damaged.
However, they remain covered by your 14-day statutory right to cancel when purchased online.
Gifts:
If an item was marked as a gift when purchased and shipped directly to you,
you will receive a gift credit for the value of your return. Otherwise, the refund will go to the original purchaser.
Return Shipping:
Unless the item is faulty, you are responsible for return shipping costs, which are non-refundable.
For items valued over £75, consider using a trackable service or purchasing shipping insurance.
If you need more information on how to return your item, please
contact us for instructions.
