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Guarantee & Warranty Information

Guarantee & Warranty Information.

Most products are covered by us for the first 30 days so in the unlikely event that your item arrives damaged or develops a problem within this time then please get in touch with us to arrange a replacement or refund - see our returns policy for more information.

The manufacturer guarantee may be longer than this, which will usually be indicated on the product description or in any information supplied with the product. If a problem should arise outside of the time in which we hold the guarantee, but within the manufacturers guarantee period then we would advise contacting the manufacturer directly.

If you struggle to find the manufacturers contact information, please contact us.

We are happy to assist with any faulty products purchased from us that are still within the manufacturers guarantee period.

If you need any assistance in trying to resolve issues with a faulty product purchased from us then please feel free to contact us.